Frequently Asked Questions
Everything you need to know about shopping pre-loved styles at Shop Thrift World.
How do you ensure the quality of pre-owned items?
Every item undergoes a rigorous multi-point inspection process where we check for authentic branding, fabric integrity, and any signs of wear to ensure you receive only high-quality vintage and contemporary pieces.
What is your return policy for thrifted goods?
We offer a 14-day return window for store credit on items that remain in the same condition as when they were shipped, featuring all original Shop Thrift World tags.
How long does shipping take?
Standard orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery times vary by location.
How do I know if an item will fit me?
Since vintage sizing varies significantly from modern standards, we provide detailed flat-lay measurements (chest, length, waist, and inseam) in the product description of every unique piece.
Are all items cleaned before being listed?
Yes, all garments are professionally steamed and sanitized. However, for delicate vintage fabrics, we recommend a gentle wash or professional dry clean upon arrival according to the care label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.